Reference

Legal terms for India accounts

Our legal page sets out the terms, privacy choices, cookie use and account checks that apply before you open an account with 9mm.

India access termsPrivacy and cookiesAccount checksUPI records

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Policy stance with UPI context

9mm Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms explain how we treat account access, wallet records, privacy requests and disputes for India. Your right to use the service depends on local law and is available where local law permits; if your area does not allow access, you should not create or use

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an account. We may ask for KYC documents, device details or payment receipts when the law, our terms or a security check requires it. UPI, Paytm and PhonePe records help us match a wallet movement to the correct account, but they do not replace identity checks.
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If a term changes, we place the updated wording on this page and may show an in-account alert where the change affects your rights, your data or your wallet.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Contact paths for legal requests

Legal questions need a clear route, so we separate everyday help from privacy, document and account-access requests.

DATA PRACTICE

How we protect legal data

Our legal handling focuses on clear records, limited access and practical account protection. We collect only the data needed for account operation, payment matching, security checks and legal duties.

Data we collect

We collect account details, KYC files, login signals, wallet records and support messages when they are needed for your account. Game activity such as Lightning Roulette or Kabaddi Crash may appear in logs tied to disputes.

Cookie control

Cookies keep you signed in, remember security checks and measure whether pages load correctly. You can clear browser cookies, though doing so may require a fresh login and may reset some account preferences.

Account security

We use device checks, session logs and payment receipt matching to reduce account misuse. If a login pattern looks unusual, we may pause wallet actions until you confirm identity through the support route.

Record retention

Some records are kept for legal, tax, dispute and security needs. When a retention period ends and no lawful reason remains, we delete or anonymise the record in line with our internal schedule.

Payment data

UPI, Paytm and PhonePe receipts are used to match deposits and withdrawals to your account. We do not ask for your full banking password or app PIN, and you should never share them.

Request handling

You can ask for correction, export or erasure of eligible data through support. We verify the request, check legal retention duties and then tell you what action was taken or why a limit applies.

Legal questions before you join

This FAQ explains the legal parts you may want to check before creating or using an account. It covers access rules, privacy choices, payment records, cookies and how to reach us. If your issue is tied to a wallet movement or identity check, include the relevant receipt or document reference when you contact support.

Access depends on local law and is available where local law permits. You are responsible for checking whether your location allows account use before you create an account or keep using one.

We may keep account details, identity files, login records, payment receipts, wallet history, game logs and support messages. The exact period depends on legal duties, dispute needs and security checks.

Yes. Send a request through support with proof that the account is yours and describe what should be corrected. We check the record, update eligible data and explain if a legal limit applies.

We use these records to match deposits, withdrawals and disputes to the right wallet. A receipt helps us confirm timing, amount and account ownership, but it may still require identity verification.

Extra checks can happen when login activity, payment receipts, KYC files or withdrawal patterns need review under our terms. We ask only for material that helps confirm identity or resolve the legal issue.

Yes, you can clear cookies through your browser settings. After removal, you may need to sign in again, repeat security steps or reset some preferences linked to your account session.

Contact support from your account email, state the issue clearly and include dates, transaction IDs and screenshots if relevant. We check account records, payment receipts and our terms before replying.

Legal terms for India accounts

Contact paths for legal requests

How we protect legal data

Data we collect

Cookie control

Account security

Record retention

Payment data

Request handling

Legal questions before you join

01 Who can access an account from India?

02 What data does 9mm keep for legal reasons?

03 Can I ask for my data to be changed?

04 How are UPI, Paytm and PhonePe records used?

05 Why might my account need extra checks?

06 Can I remove cookies from my browser?

07 How do I raise a legal dispute?

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